Home2 Suites By Hilton Hasbrouck Heights
Full information about place Establishment and lodging "Home2 Suites By Hilton Hasbrouck Heights" at 377 Route 17 South, Hasbrouck Heights, NJ 07604. Find out the full address, phone number, opening hours, customer reviews, map and photos.
Contacts
Categories:
Establishment Lodging
Website:
home2suites3.hilton.com
Address:
377 Route 17 South, Hasbrouck Heights, NJ 07604
Get directions
Phone number:
+1 201-552-5600
Opening times
Sunday | 12:00am — 11:59pm |
Monday | 12:00am — 11:59pm |
Tuesday | 12:00am — 11:59pm |
Wednesday | 12:00am — 11:59pm |
Thursday | 12:00am — 11:59pm |
Friday | 12:00am — 11:59pm |
Saturday | 12:00am — 11:59pm |
Reviews about Home2 Suites By Hilton Hasbrouck Heights
- Scott and Danielle WilliamsDec, 31 2017★ ☆ ☆ ☆ ☆Cancellation Policy is unreasonable. Avoid this hotel!!
I have stayed at this hotel in the past and had an excellent experience. The hotel is clean, staff pleasant, and everything is exactly what you would expect with a three star property.
I made another reservation a couple weeks ago at the hotel, selecting the "Flexible" (more expensive rate) that allowed cancellation. I called to cancel my appointment with over 24 hours notice, but Hilton said I was not able to cancel this reservation due to the hotel's local policies (48 hours notice required). Hilton asked me to call the general manager at the hotel and try to work it out with them.
I spoke with the General Manager, Dontavius, and he was semi-rigid on the policy. He offered to reduce the fees for cancelling the room to $99. I find that unacceptable given my gold status and my frequent stays at Hilton properties. I even offered to move my reservation back to another date in the year (I travel for a living, so I'm sure I'll need to be in NJ again soon) - Dontavius was still unwilling to budge, saying he could only move it one week.
A third call to Hilton customer service was made, and they said the general manager's response was the "final response"
I have been a loyal Hilton Honors member for over 10 years. My teammates and I spend roughly ten thousand dollars on Hilton properties every year. I've always loved Hilton, but based on my principal of loyalty, and Hilton's principal of loyalty, I have decided to cancel my Honors membership and give my money to their competition.
This multi-million dollar company spends thousands each year marketing their loyalty program, but they weren't willing to forgive $99 to maintain my business.
Photos and maps
Nearest places
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- USPS Teterboro Post OfficeEstablishment, Finance, Post office200 Industrial Avenue, Teterboro, NJ 07608
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- SM Romantic Boutique LLCEstablishment, Clothing store262 New Jersey 17, Hasbrouck Heights, NJ 07604+1 201-288-1007Closed now: Until 10:00am
Weather in Hasbrouck Heights (NJ)
May, 03 2024 03:00am | 22 ℃ |
May, 03 2024 06:00am | 19 ℃ |
May, 03 2024 09:00am | 13 ℃ |
May, 03 2024 12:00pm | 14 ℃ |
May, 03 2024 03:00pm | 17 ℃ |
May, 03 2024 06:00pm | 18 ℃ |
May, 03 2024 09:00pm | 17 ℃ |
May, 04 2024 12:00am | 13 ℃ |
May, 04 2024 03:00am | 13 ℃ |
May, 04 2024 06:00am | 12 ℃ |
May, 04 2024 09:00am | 12 ℃ |
May, 04 2024 12:00pm | 12 ℃ |
May, 04 2024 03:00pm | 16 ℃ |
May, 04 2024 06:00pm | 17 ℃ |
May, 04 2024 09:00pm | 15 ℃ |
May, 05 2024 12:00am | 13 ℃ |
May, 05 2024 03:00am | 12 ℃ |
May, 05 2024 06:00am | 11 ℃ |
May, 05 2024 09:00am | 10 ℃ |
May, 05 2024 12:00pm | 10 ℃ |
May, 05 2024 03:00pm | 12 ℃ |
May, 05 2024 06:00pm | 11 ℃ |
May, 05 2024 09:00pm | 11 ℃ |